This Privacy Policy sets out the basis on which we will handle any personal data, including but not limited to Payment Information, and other data that we collect from you or from other sources or that you provide to us (“Data”). This is for the purpose of your access and use of www.directcontact-sa.com, the mobile direct contact office (collectively referred to as the “Site”), and the services (collectively referred to as the “Services”). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our Services, you consent to the processing of data in accordance with this Privacy Policy

The references mentioned in the pronoun of the speaker (or the like) in this privacy policy are references to the direct contact office, and the references to “you” or “the user” are references to you as an individual or legal person, as the case may be.

We may collect and process the following data:

Data you provide by filling in forms on the Site, including data provided when you register to use the Site and other joint registrations (eg social media logins), subscribe to our services, post materials or request other services.

Data you provide when you complete a survey, vote, or provide reviews or feedback.

Data that you provide to us, or that we may collect from you, when you tell us about any difficulty you encounter using our site.

Correspondence record if you contact us.

General, aggregated, demographic and non-personal data.

Details of the transactions you have made through our site and details of our processing and delivery of the goods you have ordered.

Details about your computer, including, for example, your IP address, operating system and browser type, as well as data about your general use of the Internet (for example: by using technology that stores data on or accesses your device, such as Cookies, conversion tracking code, web beacons, etc. (collectively, “cookies”).

Your email address provided to us by third parties who have confirmed to us that they have your consent to share your email address.

Any other data we consider necessary to enhance your experience of using the Site.

We may use your data in the following cases:

To provide you with information, products or services that you request from us or we think you may be interested in, and where you have consented to be contacted for such purposes.

To provide you with services based on where you are located, such as advertising, search results, and other content tailored to you.

To improve our services and to provide better and more personalized services.

To ensure that the content of our site is presented in the most effective manner for you and for the device you are using to access our site.

To notify you of changes to our site.

For any other reason we deem necessary to enhance your browsing experience.

To administer incentive programs and fulfill your requests for such incentives, and/or to allow you to participate in competitions and notify you if you win.

The site is not responsible for the loss of any customer data during the exchange or recovery process.

The site is not responsible for any personal information or data stored on the customer's device.

The customer is fully responsible for transferring and transferring any personal data or settings to the new device when needed.

Data about our customers is a very important part of our business. We therefore only share data as described below and only with companies that follow practices that have, at a minimum, similar protection benefits as those described in the Privacy Policy:

Third parties: To provide our services, we may cooperate with other affiliated companies or non-affiliated service providers (for example: logistics companies used to deliver products to you, marketing companies, payment processing companies to conduct online transactions, etc.). It is possible that these other companies, in order to carry out your transactions, store data in a digital wallet in order to make your use of our services more efficient.

You understand how important it is for these companies to have access to relevant data to perform their missions. We ensure that these companies do not use the data for other purposes. We may also receive data from these companies (for example: delivery data and updated addresses), for the purpose of using them (for example: to correct our records and deliver goods for any purchase you make). Through your use of the site, you consent to the transfer, storage, use, and disclosure of data between our affiliates and non-affiliated service providers, wherever they are located. Provided that these companies are contractually committed to respecting data privacy.

Marketing and promotions: We may also use data to provide you with information about goods and services that may be of interest to you as well as enhance your experience in browsing and using the Site, service messages, new features and improvements, special offers and events of interest. We may communicate with you through various channels, including but not limited to emails, web notifications, postings, telephone, mobile messages and news article relay cards.

In addition, to participate in some of our competitions and promotions, you may be asked to provide additional data. For example: if you win a competition, you may be asked to provide more personal data to confirm your eligibility and present the prize to you. This data is collected by us or our co-sponsors.

Protecting our Site and Other Sites: We disclose customer account and other personal data when we believe such disclosure is appropriate to comply with laws and law enforcement investigations.